FEMA officials have started prohibiting workers at a large shelter here from sharing information about evacuees even with family members unless the evacuees had signed release forms. In many cases, relief workers said, such forms were lost or never presented in the chaos of the exodus. FEMA authorities made similar restrictions last week when they took over management of shelters in Beaumont, Tex.
"If we find someone, we've been instructed to tell family members, 'He or she is alive and well in San Antonio,' and that's it," said Rene Gauna, a San Antonio city employee working at a FEMA-managed shelter at the old Kelly Air Force Base. "We're no longer allowed to release new addresses or telephone numbers or tell people where their loved ones have moved."
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